Privacy policy

Our privacy policy
Status: 06.06.2019
We take the protection of your personal data very seriously. Therefore, we would like to inform you whether and which of your data we process. Our obligation to do so arises from the German Telemedia Act (TMG) and the General Data Protection Regulation (DS-GVO).

1. personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data therefore includes, for example, your name, home address, gender, date of birth, age, telephone number, email address or IP address. This list is not exhaustive and is only intended to illustrate what may fall under the concept of personal data.

2. name and contact details of the responsible person
Elektro-technik-grote, Mr. Stefan Grote is responsible for the processing of your personal data. We provide you with our contact details as follows:

elektro-technik-grote e. K..
Kipperstr. 5b
42855 Remscheid

3. name and contact details of the data protection officer
We have appointed an external data protection officer and his contact details are as follows:

Mr. Arndt Halbach
Wetterauer Str. 6
42897 Remscheid

4. what data we process from you
In the following, we inform you whether and which data we process when you use one of our information offers:

a) Visit to our webshop
With each of your visits to, we automatically collect and store data that your browser transmits to our server in accordance with Art. 6 (1) p. 1 lit. b) DS-GVO. This is the following information:

- Type and version of the browser you are using.
- Which operating system you are using
- The URL of the requested page
- Date and time of the page request
- Your IP address

We have no way of assigning this data to you personally and do not combine this data with other data sources. If we gain knowledge of your IP address through your page request, it will be stored by our system for 7 days and deleted after this period. We will only evaluate data that we have logged during your visit to our website or have it evaluated insofar as

- we are obliged to do so by law or by a court decision, or
- we need the logged data to be able to prosecute attacks on our infrastructure under criminal and/or civil law.

According to our technical understanding, the transmission of your IP address to our server is technically unavoidable so that you can access our website. If you technically prevent the transmission of your IP address to our web server, you will not be able to access our website.

b) Requests by e-mail
If you contact us by e-mail, we may require personal data from you, which you provide to us. We process your personal data in accordance with Art. 6 (1) p. 1 lit. b) DS-GVO in order to process your request and, in particular, to subsequently provide our services to you.

If you object to us processing your personal data, we will generally not be able to process your request by e-mail.

We store the e-mails containing pre-contractual or general non-contractual inquiries for a period of 6 months. The e-mails concerning orders, complaints and invoices are stored for 12 months and, in cases where there is a warranty, for the warranty period.

c) Contact form
On our website there is a contact form that can be used for electronic contact. If you contact us using the contact form, we may require personal data from you, which you provide to us. We process your personal data in accordance with Art. 6 (1) p. 1 lit. b) DS-GVO in order to process your inquiry and, in particular, to subsequently provide our services to you. If this is an inquiry that is not related to our services, we process your personal data in accordance with Art. 6 (1) p. 1 lit. f) DS-GVO in order to process your inquiry.

This involves the following data: Name, company, e-mail address, telephone and fax number.

The following other data is also stored at the time the message is sent: Date and time of sending the contact request.

The processing of the personal data from the input mask serves solely to process the contact. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The contact requests are automatically forwarded to us by e-mail. With regard to the storage period, the above-mentioned time limits for e-mails therefore also apply to contact requests.

If you object to the processing of your personal data by us, we will generally not be able to process your request.

d) Registration
Users can register on our website by providing personal data. The data is entered in an input mask and transmitted to us and stored in accordance with Art. 6 para. 1 p. 1 lit. f) DS-GVO. The data will not be passed on to third parties. Registration of the user is necessary for the provision of certain content and services on our website, which accelerate order processing.

The following data is collected as part of the registration process: Name, company, address, VAT identification number, e-mail address, telephone and fax number.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for the data collected during the registration process when the registration on our website is cancelled or modified.

As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time by contacting us and requesting this.

e) Use of the visitor counter
On our website, we use count-per-day. This is a WordPress plugin that enables statistical analysis of access data. The information generated (mainly anonymized IP address and date without time) is stored by us. By anonymizing the IP address, it is not possible for us to draw conclusions about individual persons. When processing data with Count-per-Day, we rely on Art. 6 para. 1 lit. f) DS-GVO, as we have an interest in analyzing the scope of use of our website and, if necessary, further optimizing it.

f) Newsletter service
With the following instructions, we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.

Content of the newsletter: We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. Insofar as the contents of the Newsletter are specifically described in the context of a registration, they are decisive for the consent of the users. Otherwise, our newsletters contain information about our services and us.

Double opt-in and logging: Registration for our newsletter is carried out in a so-called double opt-in process. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Likewise, changes to your data stored with the dispatch service provider are logged.

Registration data: To register for the newsletter, it is sufficient to provide your e-mail address. Optionally, we ask you to enter a name for the purpose of a personal address in the newsletter.

The dispatch of the newsletter and the associated performance measurement are based on the consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 para. 2 No. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. DSGVO in conjunction with. § Section 7 (3) UWG.

The logging of the registration process is based on our legitimate interests pursuant to Art. 6 (1) lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of the users and furthermore allows us to prove consent.

Cancellation/Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consents. You will find a link to cancel the newsletter at the end of each newsletter. We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to be able to prove consent formerly given. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.

5. cookies
We use cookies on our website. A cookie is a text file that is stored on your computer. We only use so-called session cookies.

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f) DS-GVO. We use cookies to simplify the use of our website for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

You can influence the handling of cookies by setting your browser accordingly. For example, it is possible to accept or reject cookies in general or in relation to individual websites, or to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of our website may be limited.

You can learn more about cookies, for example, at

6. passing on of personal data
A transfer of your data that is necessary for the shipment (i.e. the full address) is made to the shipping company United Parcel Service Deutschland Inc. & Co OHG (UPS), which is responsible for the delivery, as far as this is necessary for the delivery of the goods.

For the processing of payments, we pass on the data required for this to the credit institution commissioned with the payment. For the payment processing of the concluded purchase contracts PayPal (Europe) S.a.r.l. et Cie, S.C.A. requires some information, such as your name or address. PayPal receives these data from us or they are recorded by you in a special input mask. Basically, the buyer data transmitted to PayPal corresponds to the data that was recorded by you in the ordering process.

PayPal transmits your data to credit agencies in order to obtain a credit report to assess the liability risk. You can find more information about this here:

7. your rights as a data subject
You have the following rights as a data subject:

- Revocation of consent under data protection law in accordance with Art. 7 (3) DS-GVO.
- Information according to Art. 15 DS-GVO
- Correction according to Art. 16 DS-GVO
- Deletion ("right to be forgotten") according to Art. 17 DS-GVO
- Restriction of processing according to Art. 18 DS-GVO
- Notification according to Art. 19 DS-GVO
- Data portability according to Art. 20 DS-GVO
- Objection according to Art. 21 DS-GVO
- Complaint to a supervisory authority according to Art. 77 DS-GVO

8. data security
We have established technical and organizational security measures to protect your data, in particular against loss, manipulation or unauthorized access. We regularly adapt our security measures to ongoing technical developments.

9 Regular updating of this data protection notice
The legal framework for us as a product provider is naturally subject to changes and adjustments. These changes and adjustments make it necessary to update this data protection notice from time to time. You can recognize the respective status by the second line of the heading.